What is Social Housing?
Social housing is accommodation let at below-market rents to people who need it most. It includes properties owned by local councils and housing associations, as well as privately-managed properties provided under social let arrangements — such as those managed by Axient Housing Limited across Staffordshire and Cheshire.
Who is Eligible for Social Housing?
Eligibility depends on your local authority's allocation policy. Generally, priority is given to those in housing need — people who are homeless or at risk of homelessness, living in overcrowded conditions, fleeing domestic abuse, or living in a property that is unsafe or unsuitable for their needs. Residency in the local area may also be a factor in some council policies.
Applying via the Housing Register
Contact your local council's housing department to apply to join the housing register (also called the housing waiting list). In Staffordshire, you can apply through Stoke-on-Trent City Council, Stafford Borough Council, or other local authorities. In Cheshire, Cheshire East Council and Cheshire West and Chester both operate housing registers. Applications can usually be made online or in person.
Applying via Referral Organisations
Social housing providers like Axient Housing Limited often receive referrals from housing associations, local councils, social workers, support workers, and community organisations. If you are working with a support organisation, they may be able to refer you directly to Axient for assessment and placement.
What Happens After You Apply?
You will be assessed and given a priority band or points score. Waiting times vary widely — from weeks to years — depending on demand in your area. While you wait, you may be offered temporary or transitional accommodation to bridge the gap. Axient Housing specialises in providing this transitional support.
Tips for a Successful Application
Provide full and accurate information on your application. Include supporting evidence for any special circumstances (medical needs, domestic abuse, overcrowding). Keep your contact details up to date with the housing register. If your circumstances change, inform the housing department immediately as this may affect your priority.